Xbox promo
Gamer38
Newbie
  • Hey there so I have a question so me and my wife ordered the 5g home Internet and got all the promo deals but it says my Xbox Sirius x won't ship until 1-31-24 and we put the order in on the 28th of December  why is it taking so long to ship
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vzw_customer_support
Customer Service Rep

Hello, Gamer38. Congrats on the new service and the promotion. The Xbox promotion has been a very popular promotion for our customers causing some backlog on getting the product out. Just to set proper expectations, it can take up to 4 to 6 weeks once you have submitted the promotion via your My Verizon account. We thank you for your patience. 

-Natasha

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