I have no words to describe how unhappy I am with the Verizon internet service it’s slow and the app is buggy, I moved from optimum because I wanted to get the Xbox, 3 months later and several chats with support and many more phone calls I just gave up, they gave me different answers and also told me I am not eligible for what ever reason they didn’t made clear at the time of purchase .
I thought I was the only one this had happened to but now I can see that I’m not.
Hello Lsalvadoryyo. We hear your frustration. We rely on our internet to stay connected. You have also mentioned inconsistent expectations with the Xbox promotional offer. We are here to take a fresh look at both your service performance and the promo reward. Please reply to the Private Message that will follow to continue our chat and collect more details.
-Deb
Did you ever get your Xbox?
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