parental controls

tanks4ntn
Newbie

I used to be able to turn on/off certain devices remotely under parental controls.  Now it shows 0 devices.  How can I get that ability back?

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vzw_customer_support
Customer Service Rep

Hello, tanks4ntn. Help is here as having access to your parental controls is a must. Just to confirm, are you referencing the Verizon Smart Family application? If yes, please see the link below for the steps to access and manage it.

https://www.verizon.com/support/how-to-use-verizon-smart-family/

 

-Natasha

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vzw_customer_support
Customer Service Rep

Hello, tanks4ntn. Help is here as having access to your parental controls is a must. Just to confirm, are you referencing the Verizon Smart Family application? If yes, please see the link below for the steps to access and manage it.

https://www.verizon.com/support/how-to-use-verizon-smart-family/

 

-Natasha

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