slow internet

chingy4ever
Enthusiast - Level 2

the internet is very slow and it takes twice as long to load any website even on the phone. i rebooted the 5g gateway multiple times and the problem wont go away. it started about 2 weeks ago

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vzw_customer_support
Customer Service Rep

chingy4ever, we always want to make sure that you're able to stay connected with reliable data speeds. Please tell us, other than rebooting the router, have you completed any other troubleshooting? Has the router been repositioned yet? https://www.verizon.com/support/knowledge-base-303197/

~Izzy

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