verizon internet gateway
Dapper-D
Enthusiast - Level 1

where's the info on the gateway? The <setup.verison.com/verisoninternetgateway> link is utter useless as it just refers you to a phone number. I want device info such as bridge, admin rights, IP assignment, etc.

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vzw_customer_support
Customer Service Rep

Hello, Dapper-D, we can help get you the information you need for your Internet gateway. Can you please let us know what model gateway you have?

-Lauren

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Dapper-D
Enthusiast - Level 1

cant find a model number.   Basically I just need ya to point me in the right direction for a user manual ... I can figure it out from there.  And BTW, while I'm satisfied with the speed of the gateway; however, I'm very unsatisfied with the conflicting instructions and lack of cohesive direction regarding setting up the gateway.  The plug and play is a no brainer, but for anything other than that  (e.g. how to change I network name, password, use of EERO, direct connections to LAN1 and LAN2 vs. wireless, etc.) I challenge any reasonable person to attempt to follow the info provided (just "plug it in" and "do not plug in" call support first) and get to a reasonable set of details about the gateway WITHOUT being bombarded with ads and unrelated information... or resorting contacting Verizon supports.

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Dapper-D
Enthusiast - Level 1

I provided an image of the info on the gateway and still waiting for a reply...

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