5G Data not working

From approximately 33.416999, -86.663747 to 33.418981, -86.686209 in Birmingham, AL, 5G data does not work.  I've done everything on my device to troubleshoot.  If I drive outside this area, 5G data works.  It's not my device - it's the 5G data in this area.  Please have someone look into this.  I've tried multiple times to get a service ticket submitted with no real help provided.  I understand they are working to 'improve' the 5G around here, but for all data to stop working (but 4G LTE works), I am incredibly frustrated with the time spent trying to alert Verizon of an issue they have.