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5G Moto Mod pre-order issues

I tried to pre-order the 5G Moto Mod but got an error message saying some accounts did not qualify.  I talked to someone on the sales team and customer service with no success.

I am on a Salesmaker discount and live in an area which is not getting 5G when it first launches.  Could either one or both cause the issues?  What can I do or what needs to be done to be able to pre-order the 5G Mod?  Please let me know at your earliest convenience.  The help is appreciated.