5G connection issues
katievasilakos
Enthusiast - Level 1

When I’m connected to 5G, getting poor or no internet connection. I’ve seen several posts with others having this problem but no resolution listed in response from Verizon. 

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vzw_customer_support
Customer Service Rep

We want to make sure that we are able to help out with any issues you are having, and if you still need assistance, please provide us with the previously requested information, and we'll be happy to help.

~Freddy

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vzw_customer_support
Customer Service Rep

We're sorry to hear that you're having problems with your 5G. We'd be happy to take a look at your service and make sure it improves. When did you start having problems with your 5G? What ZIP Code are you having issues in?

~Jesse

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