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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
5G home internet has slowed
Button85209
Member

When we first got the 5G home internet, we were promised speed of 85-300mbps, and received about 150-180.  That lasted for five months, and the past 45 days we have been lucky to get 50 but mostly it has been in the 7-30mbps range.  We have changed nothing in the system, the device location has stayed the same, the Deco mesh system has stayed the same, and the orientation of the unit has stayed the same.  Verizon sent me a replacement 5G box but it didn't change the service, we are still under 30mbps most of the time.  They sent me the ASK box so I can't get an external antenna.  I also can't get the VR tower finder on my phone, but the service tech said I had a tower due South of me and that is the window it is next to so I should have good line of sight.

Has anyone had this issue and found a way to resolve slow internet?  

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