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Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
5G service terrible
  • Ive been with verizon forever. Ever since verizon switch to 5G the service is horrible. Internet is spotty, calls dont go through, not recieving calls, miss calls but it never rang. Ive took the phone in and did all the over the phone walk around support. I spent over 1500 dollars to be with the latest and greatest tech phone, along with the wife another 1300 and im telling ya im really about to switch services. Also the s21 is super cheaply built. Dont recommend at all. Verizon used to be top of there game but ive seen basic providers working so much better at half the cost. I never leave comments but your about a 2 star these days. 
Re: 5G service terrible

My wife got an iPhone 12 and got on 5G she has terrible data and call coverage here in southeast, Florida.  I looked up this issue online in apple forums and one responder complained directly to Tim Cook, who had it investigated and called Verizon to tell them that their network was grossly misconfigured.  The problem went away pretty quickly after that. I'm guessing we're seeing the same problem here.