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Why am I paying for 5G and I don’t have 5G service I don’t have any service at home. Very disappointed in Verizon wireless and when I say, I have no service at home, I mean no service at all and I’m only 3 miles from the Verizon wireless store in my town. It’s ridiculous that I have to pay for a service that I don’t get on top of paying for 5G service that I don’t have
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We recommend accessing this link: https://www.verizon.com/support/devices/#mobile and finding your phone model to troubleshoot your service issues. Please let us know if you continue to have any problems after troubleshooting. The last thing we want is for you to pay for a service you're not getting, and we're here to help you find a solution. Please let us know how troubleshooting goes.
~Jesse
We recommend accessing this link: https://www.verizon.com/support/devices/#mobile and finding your phone model to troubleshoot your service issues. Please let us know if you continue to have any problems after troubleshooting. The last thing we want is for you to pay for a service you're not getting, and we're here to help you find a solution. Please let us know how troubleshooting goes.
~Jesse
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