5G speed
Verizonregret1
Enthusiast - Level 1

Really excited that I switched to Verizon and work smack dab in the middle of an ultra wideband area (downtown Albany NY) and now I have some of the worst 5G speeds I've ever seen. 0.71 download and 0.54 upload. I miss T-mobile already. Best/most reliable network? Not a chance Verizon. 

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3 Replies
vzw_customer_support
Customer Service Rep

Hello! We are concerned to learn you are experiencing data issues and would love to help. I'll be sending you a Private Note, so we can get started.

 

~Maria

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vzw_customer_support
Customer Service Rep

 

I'm sorry to hear you are having slow speeds. Let's look into this. When did this start? Are you seeing these speeds indoors or outside? What zip code are you in?-Joe

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Verizonregret1
Enthusiast - Level 1

Started as soon as I returned to work from leave. So since I recently switched to Verizon it has always been wen haooen