5g network
Redman678
Enthusiast - Level 1

Verizon 5g network is garbage. There is nothing fast about it. It was better when it was 4g in the huntsville alabama area. More dead spots. Slower than pond water when you have 5 bars of 5g. I will be switching to AT&T as soon as my phone is paid off. 

1 Reply
vzw_customer_support
Customer Service Rep

The last thing we would want to see is for you to leave us, Redman678. I'm not sure I've heard the term "slower than pond water" before, so I will admit it made me chuckle. Let's take a closer look into these concerns and earn your continued business. When did this issue first start happening? What kind of speed test results do you get? Do you know if any other Verizon users or devices are having the same trouble?

-Joseph

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