I have an iPhone 13 and pay for 5g. I have checked the coverage map and I’m in an area that shows 5g ultra wide and and 4g 5g. But my phone always shows like 2-3 bars lte. I have check my data and it shows 5g auto. So what the heck am I paying for? I
Hello, being on top of your service is crucial, especially if you are having signal issues. Verizon is here to help.
Feel free to check out our online map to check out the approximate coverage in your area: https://www.verizon.com/coverage-map/.
We sent you a Private Note, please review at your earliest convenience.
~Gilbert
I switched to Verizon a couple months ago from another carrier. My unlocked Samsung Galaxy A14 was always in 5G mode until just a couple days ago, when it began showing 4G LTE in the afternoon while I was out shopping, then when I got home was back in 5G. As of today, it's always in 3-4 bars 4G LTE unless I open up Google, Chrome, or the Google Play Store, in which case the 5G *usually* comes back on, but once I stop using the internet, goes back to LTE mode. I'm a very light data user and on the prepaid 15 gig plan...am I being deprioritized because I don't use my phone all that much? My service otherwise works as I haven't had any issues (yet?) with calls, texts, and checking the weather app.
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