Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Cannot Upload on 5G Home

I have 5G home and I am unable to upload an MP3 file to  Everytime it retries 3x but fails each time anywhere between 23 - 29% of the upload.  This is device agnositic and calling tech support is more than frustrating since I keep getting the wireless guys.  I need some help here please!

Re: Cannot Upload on 5G Home

Take a look at (I like to use the '1080p game stream' preset since it's the most aggressive of the tests) and see if you're maybe getting some lost packets that might cause errors in transmission. 

Is mixcloud the only site you're having trouble uploading things to? Are you able to stream movies etc OK? What are your speeds like? What's your modem's signal level (shows as # of bars in the admin page)