There has been terrible cell service for YEARS now in cheektowaga NY 14225 at the corner of Harlem and Cleveland (southern side). I have often very little or no bars and it's rather infuriating. I can't make calls sometimes much less use the internet. I thought Verizon was generally suppose to have the best coverage but I have definitely changed my mind on that. Why am I Verizon customer when I can't even use the service I have requested / am paying for?
I am making this post after having reported this several times over the years in the hope that someone cares/will do something about it.
Oh, wow! We are stunned to see you have be having cell service issues for years. We know the importance of having reliable service. Verizon wants to aid you in the best way possible. Please elaborate, what type of steps/solutions have been offered to you throughout this time? Did you service ever work properly? If yes, what changes occurred?
~Gilbert
Verizon cell service at my home is terrible - max 1 bar then randomly drops to none, calls and texts don't go thru! I first reported this when I bought my house in 2020 - the "solution" was for me to upgrade my plan and pay more per month! I got suckered into that but still no better service! So I went to the Verizon Store and their "solution" was for me to purchase an expensive extender. WHY should I need to pay more just to get the service I already pay too much for? The tower is maybe 1 mile away - this is inexcusable - I will be changing carriers, I need reliable service.
We never want you to have problems at home, and we want to make sure we're doing everything we can to help you. We'd hate to lose you! Please be on the lookout for a Private Message so we can help you.
~Jesse
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