Central Michigan- Terrible Signal/Speeds

[GoScots48801]

Locations: Alma (48801) and Saint Louis (48880), MI

Recently switched from AT&T back to Verizon after moving back home 5 years ago.  AT&T was great in local small town downtown, but not so great in the rural areas.

Switched to Verizon on same unlocked iPhone 13 and speeds are blazing (250mbps+ download) on 4G and 5G In the rural cornfield areas.  Absolutely terrible in town (15-20mbps max on 4G and only 1-5mbps on 5G Auto section).  

My friends and parents have the same issues on newer Android Verizon phones, so I’ve verified it is not a device specific issue. 

How to escalate this with Verizon tower technicians?

[SynthpopAddict]

If your data speeds are awesome out in the country but terrible in parts of the city, some causes are:

• deprioritization on the towers based upon service plan
• network congestion: if data speeds get better late at night, then it's definitely a case of excess traffic on the towers
• a dead zone: you can report network issues in the "Check network status" link to the right, under the "Get help from Verizon" box.  However, Rome wasn't built in a day, so it's going to take a while if new towers need to be added.