We've gone from an average of 120mbps to less than 1mbps the last three days. This has been verified on multiple devices , and multiple locations within the zip code above. Does anyone know when service will be back to normal?
It's worrying to see you were experiencing service issues. Are you currently still experiencing slow data speeds? Does this happen while being indoors or outdoors?~Geo
Thank you for letting us know that this is occuring both indoors and outdoors. Looking back, it appears this had been going on for some time. Are you currently still experiencing slow data speeds? We will be sending a Private Note to gather some additional account specific information. We look forward to assisting your further to work towards a resolution.
-Andi
we are standing by via private message to help. Please send us a message if you still need assistance.-Joe
Start a new topic or ask questions in the open forum.
