Dead Zone

Jak3mom
Newbie

I spent well over an hour with customer support chat trying to report a dead zone. An hour in the agent finally let me know that she was going to check the coverage in the area instead of thinking all six of my phones had a problem. Maybe all of my phones go to another carrier.

0 Likes
1 Reply
vzw_customer_support
Customer Service Rep

Help is here! To better assist, tell us a little more. When did it start? Are you experiencing issues indoors or outdoors?

~Maria

0 Likes