Galaxy S20+ 5G Update
Grumpier
Enthusiast - Level 3

Applied the 5G update this morning and my phone service is flipping back and forth between 4G LTE and 5G.  I'll assume for now there are gremlins to still work out. 

Tags (3)
Re: Galaxy S20+ 5G Update
jav6
Champion - Level 3

@Grumpier wrote:

Applied the 5G update this morning and my phone service is flipping back and forth between 4G LTE and 5G.  I'll assume for now there are gremlins to still work out. 


Where are you located, zip code?

...Just another VZW customer...trying to offer some assistance...
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Re: Galaxy S20+ 5G Update
Grumpier
Enthusiast - Level 3

Virginia Beach 23456

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Re: Galaxy S20+ 5G Update
jav6
Champion - Level 3

@Grumpier wrote:

Virginia Beach 23456


Maybe you're on the border/fringe of 5G and 4G coverage:

5G Virginia Beach.jpg

...Just another VZW customer...trying to offer some assistance...
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Re: Galaxy S20+ 5G Update
Grumpier
Enthusiast - Level 3

Have multiple cell towers within a mile so no.

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Re: Galaxy S20+ 5G Update
Grumpier
Enthusiast - Level 3

So a few days on now since I installed the 5G enable update on my S20+ and now I'm not getting any 5G signal.  Don't believe the VZW 5G hype cause it literally doesn't work!

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Re: Galaxy S20+ 5G Update
DMathews1
Contributor - Level 3

I'm in Northern CA about 30 minutes from the Technology Capital of the World, and we don't have Verizon 5G here!!! I'm 30 mins from the headquarters of Google, Facebook and Apple Computer...  and the only place I see 5G is on TV commercials!  Since I almost never watch TV I don't even see 5G there....

 

I'm curious what kind of 5G Update did you need to do with your phone.  I assume that a 5G phone is ready to go on Verizon 5G Service without needing to do anything... am I wrong???

 Of course, next I need to go somewhere that has Verizon 5g coverage!

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Re: Galaxy S20+ 5G Update
Predator7
Specialist - Level 1

Verizon 5G speed is lower than 4G speed as of right now!!!

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Re: Galaxy S20+ 5G Update
DMathews1
Contributor - Level 3

I can't verify what you are saying about 5G being slower than 4G as we don't have 5G in our area... but that seems to defy logic.   5G is supposed to be at least 10 times faster, and sometimes even more, over 4g.

 

Where are you located such that your 4G is faster than your 5G?   What are your respective speeds?  Thanks for info on this.

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Re: Galaxy S20+ 5G Update
Jallis
Contributor - Level 1

Just because your phone says 5G doesn't really mean your're getting 5G. I have been in areas around St Augustine, FL where the phone says 5G but it's not. I have never been charged extra for 5G service.

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