Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
Home Internet Network settings greyed out in MyVerizon app

I set up my 5G home internet gateway a couple of days ago and it went down overnight, deleting the network name I had and losing connection. I was able to reset the gateway, but now network settings are greyed out in the MyVerizon app. 

How do I access the settings to rename the network?