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How/where do I file a complaint about poor 5G coverage?
Redw3k
Member

My area just got 5G maybe  2-3 weeks ago and it is absolutely poor coverage not just for my lines, but my friends and coworkers. I found away to turn off the 5G on the iPhone lines I have, so that they use LTE. However, the Samsung line is stuck on 5G and it barely has internet and the calls are randomly dropped and has poor sound quality. We talked to a Verizon employee and her response was no one else has complained.

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Re: How/where do I file a complaint about poor 5G coverage?
chigaro
Member

at least you have coverage. bought a new iphone 12 and in peoria, illinois there is NO 5g coverage and no info about when it will come.

 

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