Losing service
amclemore1979
Newbie

Why is service so bad lately? I have almost zero service outside at home and in local areas where I used to have full signal I now lose service. Seriously thinking about switching providers....

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2 Replies
Frannygiu
Newbie

I read something somewhere recently about solar flares, or something of that nature affecting the satellites in a negative way. I wish I could give you more specifics, but I only skimmed over the information. I am of the impression that itโ€™s only a temporary thing, weather related. 

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vzw_customer_support
Customer Service Rep
@amclemore1979  wrote: Why is service so bad lately? I have almost zero service outside at home and in local areas where I used to have full signal I now lose service. Seriously thinking about switching providers....

amclemore1979, having issues like that close to home is definitely worthy of some troubleshooting. We can definitely take a look at that with you, and see what's going on. It'd be sad to see you leave the family due to something like this, especially if it can be fixed. I'm sending Private Message so I can learn more. 

-John

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