Multiple Bars of 5G but no service - Verizon 5G Service is Awful
eWeasel
Enthusiast - Level 1

My family and I continue to be in populated areas with strong 5G signals (3-5 bars) but get absolutely no service.  So tired of this and ready to move to T-Mobile unless someone can address this issue and tell me how to get our phones to work.  Its 2023 with cell towers everywhere in my town.... how can this still be an issue?

1 Reply
vzw_customer_support
Customer Service Rep

Oh, no! Dealing with service issues can be frustrating, especially if you are having signal problems. The last thing we want is for you to switch. Verizon is here to help.

 

If you encounter any tech issues in the future, do not hesitate to use our Troubleshooting Assistant for further support. https://www.verizonwireless.com/support/troubleshooting/

 

We sent you a Private Note, please review at your earliest convenience.

~Gilbert

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