My iphone started also to get SOS or no bars signal after upgrading to iOS 17.7

TheCatcherInTheRye

#iOS17.7 update is causing also SOS display and signal bar issues on my iPhone 11. I thought it was just my iPhone, but then my brother told me he also had to restart his iPhone often to get LTE signal after getting the 17.7 update. It's not about  the 5G network or  about a bad eSIM card, or about the latest iPhone or older 4G iPhone version. It's about any Apple device (iPads, iPhones) that got the 17.7 update or iOS18 upgrade. ALL the 5G and  4G iPhones are affected by the same update iOS17.7 or upgrade to iOS18.

Please look into fixing those bugs from the 17.7 and  iOS18 that cause 4G/5G networks to get their cell reception cut off. People will start ditching Verizon if you guys cant deliver phone service.

And please make a big article about how to fix this issue so that the Verizon customers wouldn't have to ask questions for each phone and each time when they find out about this issue. I've seen posts since 2023 about this issue and replies from Verizon saying to each person "I'll send you a private note". Make it Public.... And  look at the code, trace the bugs and send a fix as update, to make it work as before you implemented those updates/upgrades.

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2 Solutions
KELDEA80
Enthusiast - Level 1

Take out the SIM card if you have one. Apparently it is the problem. It was for me but I have always had  one so I don’t know what it’s really about or why now

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SynthpopAddict
Champion - Level 2

Have you checked to see if the carrier settings need to be updated?  That was something which came up when I searched elsewhere on the internet.

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I'm not a Verizon employee, just another customer trying to help.

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4 Replies
KELDEA80
Enthusiast - Level 1

Take out the SIM card if you have one. Apparently it is the problem. It was for me but I have always had  one so I don’t know what it’s really about or why now

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RUPNOK
Newbie

I am also having service issues. I can’t answer calls, my outgoing calls will not go. Have to restart iPhone 11 Pro Max. Additionally, my texts will fail and incoming texts won’t arrive for hours. If I restart my phone, I will often get a dump of texts that were sent hours before. I am new to the community forum. Can anyone tell me if they respond to these concerns?

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vzw_customer_support
Customer Service Rep

Hello, RUPNOK, sorry to hear you're running into an issue with your service! Did this start after a software update as well? Are you experiencing issues with calls/text when you're at a particular location? Aside from restarting your phone, can you let me know what troubleshooting steps have been completed so far?

-Lauren

SynthpopAddict
Champion - Level 2

Have you checked to see if the carrier settings need to be updated?  That was something which came up when I searched elsewhere on the internet.

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I'm not a Verizon employee, just another customer trying to help.