I never got a return kit I cancelled 5G. I sat on the Online chat for over an hour with someone who said they were working on it, and was then disconnected.
I just need to return the modem. At this point I'd settle for an address to send it back to. But the return kit they promised would be even better.
Edit: I'd like to add that on the chat, I was told that I cannot get a return kit because the Home 5G service was cancelled. I'm not sure why one would need a return kit if they weren't cancelling their 5G service. They also would not give me an address of where to send it myself.