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Need Return Kit for 5G Modem
MAROLS76
Member

I never got a return kit I cancelled 5G.   I sat on the Online chat for over an hour with someone who said they were working on it, and was then disconnected.  

I just need to return the modem.    At this point I'd settle for an address to send it back to.  But the return kit they promised would be even better.

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Re: Need Return Kit for 5G Home Internet Modem
MAROLS76
Member

Edit:  I'd like to add that on the chat, I was told that I cannot get a return kit because the Home 5G service was cancelled.    I'm not sure why one would need a return kit if they weren't cancelling their 5G service.   They also would not give me an address of where to send it myself.   

 

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