I recently relocated to Conroe, TX, 77304. The Verizon coverage map shows my home in a 5G UW area, but I almost never get a 5G connection on my S23 Ultra.. Usually, it's 2 or 3 bars on 4G LTE . Using Chrome's speedtest, I'm getting 2-12Mbps down and 0.3-1.2Mbps up, both inside my house, in my yard, and within 300-500 yards in my neighborhood. My work phone is an iPhone 12, and I can't even use it on the cellular network in my home office.
What options do I have to find out if there's any hope for better coverage, or if I just need to bail for a competitor?
If I have to leave Verizon, what about the devices on my plan that I'm still paying for? Will they write those off, since it's not my fault I can't use their service anymore?
Hondyboy, we want to do all we can to make sure you are getting the best possible coverage. We are sending a Private Note for assistance.
-Colin
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