Representative messed up

Slayer01
Newbie

A representative claiming to be technical support "accidentally" removed my Sim, phone number and service from verizon meaning my phone was completely useless then when I finally get ahold of technical support on a different phone they say the guy was never technical support. I don't trust calling support anymore 

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vzw_customer_support
Customer Service Rep

No problem, we can help you here.  We will just need to get some additional informaton to get started and fix what has been broken, restore you connection.   Please reply to the following Private Note to get started. 

-Deb

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