Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req's are no longer met; 0% APR.
I keep wondering why my pages load so slowly on my phone. So I finally ran a Verizon speed test and my download speed is 1 Mbps and my upload speed is 8 Mbps. I spent $1000 on a phone to get a more enjoyable experience on the internet, only to find out that my Samsung a10e was alot faster. I'm outside when I ran the test and I have 5G with 3 bars showing on my phone. Can someone help me with why it's so slow?
Hello, we can look into this for you. We want you to be able to enjoy your services with ease. Please send us a Private Note to proceed.
I have found that as a "fix" to slow 5G speeds you can disable it by turning off the "HD Voice" option.
I have a S20+ 5G and it works.
Are you saying that turning off HD Voice "improves the data speed" or are you saying it disconnects 5G? - - I have always thought that you can't turn off 5G w Verizon. Thanks.
My issues started immediately after 5G started rolling out in my area. I never had issues with calls at my house nor with streaming on my commute to work (or around town for that matter), then as soon as my phone started displaying 5G the service has been terrible. I am on a 5G capable Galaxy S20 phone and cannot tell you how frustrating this has been since things were fine when I was on 4G. Hopefully Verizon straightens this out or I'm moving on.