The slow data monster has raised it's ugly head again at zip 78002. On 9/21/23 the service went out for 3 hours. I've always had 3 bars of service and had zero issues with data speed or making/taking phone calls. When the service was restored, my S23 Ultra no longer displayed 4GLTE, it displayed 5G with 3 bars. That's when the slower than 3G data started.
Both phones that are on my account are slow. Even the neighbors are having issues with slow data.
I have several tickets that have been opened and then closed hours later saying that problem has been resolved. The problem has never been resolved.
The current ticket that's still open as of 3 days ago is still open, but has not been resolved. I fear that Verizon is going to claim tower congestion and that there is nothing that they can do about it. Congestion? Way out here in the country? Odd how it was perfectly fine until this 5G update.
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