Terrible cellular connection in West Los Angeles
chenyj411
Enthusiast - Level 1

I have an unlimited 5G plan but I've NEVER really connected to 5G. It's always 1-2 bars LTE. The signal is super weak and connection is slow when I'm outside. What's worse is that when I'm at a parking building (even not underground) and trying to search navigation, it never works. I have to drive out of the building and set the navigation on road. It's horrible.

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Re: Terrible cellular connection in West Los Angeles
vzw_customer_support
Customer Service Rep

We're sorry to read about the issues with service in your area. We'll be sending a private note. ~Peter

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