Turn off networks that don't work 5G
Enthusiast - Level 1

5G does not work in my building. Phone spends 90% of the day trying and failing to connect before reverting to 4G. It's frustrating and painful. I cannot use my phone for anything but calls in this building because of it (or maybe watch a movie in 10 second intervals). How can 5G be turned off,  Samsung S20fe. Please don't tell me you want me to be able to use my services blah blah. Downtown Houston. Not getting better, just turn it off.

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Re: Turn off networks that don't work 5G
Customer Service Rep

Hi there! Our goal is to provide you the best experience. Please, send me a DM and allow me the opportunity to assist you as you deserve.