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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Verizon Service is horrible now, has anyone been able to get an improvement?
MplsVerizon
Member

We've had Verizon forever (back when it was Air Touch and I think something else before that); we've never changed providers. But, Verizon also used to have excellent coverage and great customer service. Ever since things switched to 5G, coverage has completely deteriorated. I live and work in the city, not some remote area, and can't get a signal just a few blocks from my house. Internet connections throughout our metro area come and go (mostly go) and often I don't even have a strong enough signal to make a phone call or send a text message. Is anyone at Verizon listening? Has anyone been able to get Verizon to improve the service in their area or do we just need to leave to a different provider after over 25 years?