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Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
I spent 3.5 hours at the Verizon store yesterday and upgraded to a LG V60. The rep was on hold for an hour before reaching Tech Support and was informed a nationwide technical issue was preventing the activation of 5G phones. Since my old phone was deactivated in the store I was left with 2 dead phones. I was told the new phone might activate overnight, but it did not.
I'm hoping this issue is related to why I spent 4 hours yesterday trying to activate a 5g moto mod with no success. Hopefully gets resolved soon.