Voice quality issues
Gocubbies
Enthusiast - Level 1

Ever since 5g home internet became available on my area our voice quality has been terrible. You will be on a call and out of nowhere you can no longer here the other side or the other end can’t hear you. We have four lines two different model phones but all experience the same issue. Once we leave our home area we no longer experience the issues.  I am thinking something obviously change with the tower we are serviced from at home. Anyone else experience the same issues?

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Re: Voice quality issues
vzw_customer_support
Customer Service Rep

Hello Gocubbies. We know the importance of ensuring you have reliable service in your area. Please send us a Private Note so we can review your concerns.

-Tanisha

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