$200 gift card issues!!!

Abarsanti
Newbie

When my Fios extender that I purchased recently broke, Verizon told me they would give me a $200 gift card if I lease a new extender. I never received the gift card. When I contacted customer service they told me that the gift card which I never received had expired. They told me they would email a new one which again never happened. Has anyone ever even gotten the gift card?????

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kh-gary
Moderator Emeritus

Hi Abarsanti,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on the envelope icon that appears at the top right corner of this page. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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