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Cancel service on hum devices
Re: Cancel service on hum devices
Sr. Member

Judging by the empty post, I take it you agreed to taking a "free" hum and regreted it. 

Verizon should make disconnects something you can do from My Verizon instead of punishing customers/CS for something shady sales rep do.

You're going to have to call in, wait 40 minutes and hope the rep you get can afford to take a hit on their stats to do the disconnect. Otherwise You're going to be waiting an hour for a temporary suspension.