Dandnw, Device Dollars are able to be used towards the purchase of a smartphone, basic phone, tablet upgrade or adding a new line. Accessories will not be able to be used.
If you have a question about Verizon Up, you can call Verizon Up Customer Service at (866) 895-5579.
Monday-Friday: 8:00 AM - 8:00 PM ET
Saturday-Sunday: 8:00 AM - 6:00 PM ET