Zagg is a bottom feeding company. The Verizon rep. recommended the Zagg screen protector to me with my new phone. $49.95 seemed like a lot of money, but lifetime free replacement convinced to buy it.
The first one cracked, so I sent for the "free replacement". The free replacement came with a $20.00 invoice for shipping and handling. Not what I would call free.
Another one cracked, so I ordered the "free replacement". Expecting to pay their obscene $20.00 shipping and handling. Not this time, they want $53.30 for the "free replacement.
Zagg is a complete rip off company. Do not buy their products.
I can't believe I didn't see anyone complain about the smudges. I've never had a screen saver attract fingerprints like the Zagg.
Bottom line - STAY AWAY from ZAGG
Agree: don't buy this for $50.
You can get 3 of them for $12 on Amazon. Availing the warranty costs $6 shipping every time. It's a numbers game for Verizon. You buy a $700 phone? You want screen insurance. How much will you pay? They guess about $50.
Zagg should refund the shipping upon receiving the broken protector from customers. That might make more sense.
Wish I’d seen this before getting completely taken. Screen broke after 1 week! Absolutely maddening experience. Verizon should be ashamed. I’m thinking of switching to att. Completely disgusted!
Zaggisaripoff, we never want to hear a customer looking to leave the Verizon family. Allow us the opportunity to turn this around for you. Please share with me how was the screen protector purchased (in-store, online, over the phone)?
I purchased the Zagg from Verizon online, but lost the box it came with. Can Verizon help me with getting the screen replacement?
I agree what a ripoff! It cost $10 to get it replaced at their warranty center which the closest one to o me is in a stand at the mall. I can't believe Verizon would allow this company to rob their customers like that. That just goes to show you.
My screen cracked as well with the invisibleshield screen protector. Zagg was no help. Very disappointed as this was purchased for screen protection and obviously did not protect it.