Probably because Verizon and Samsung couldn't come to an agreement to sell it. Or Samsung wasn't willing to pay the FCC cerification fees to accomodate the radio frequencies for the Verizon Wireless network.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
I too have been up and down trying to figure out how to get the Samsung Gear s3 Frontier LTE with Verizon. i talked to my Verizon guy today and he said they back ordered them in August and they will be coming to them in December so they will be up for preorder in December sometime for Verizon. Dont know why theyre taking so darn long but sounds like they will for sure have it
This is very frustrating. I have been following weekly to find out when the Gear S3 would be released.
Now, it is not even clear if Verizon would be supporting it, and if they do, they are already behind their competitors.
They are still selling the S2 at their website!!! Why would they want to stay behind technology!!!!
If verizon can't officially give us info I'm going to at&t. Verizon doesn't feel it needs to compete anymore or be the best. They also feel good customer service is not needed any longer.
Typical Verizon[ Removed]. The [Removed] in the PR department can't communicate with a wall. I'm seriously considering ditching Verizon after 20 years. I'm tired of their arrogance and constant lack of communication. I can buy the Gear S3 Frontier LTE on AT&T.
profanity removed as required by the Verizon Wireless Terms of Service
Message edited by Verizon Moderator
Trust you me, I will. I am only venting on this forum because Verizon customer support continues to ignore these issues. I am sure you are aware I am not alone in my frustrations. Verizon is good for one thing which is a reliable network. That is it. This coming from a loyal customer for nearly 20 years. Can you tell me you are happy with their customer support and communication?
What do you mean by two separate issues? Samsung shouldn't have to go through Verizon to sell these LTE devices. An unlocked esim allowing for the use of data on any network would save a lot of headaches and allow Samsung to push the updates without having to go through the carriers. Verizon has lagged so far behind with the Samsung Gear S2 updates, it is embarrassing and unacceptable.