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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Gizmo watch notifcations not viewable outside GizmoHUb
nitynity
Member

I bought a new Gizmo watch. But I am not receiving the notifications on my iphone screen outside the GizmoHUb. So If my son texts me, I won't be alerted unless I open the GizmoHUb. Is this how the app supposed to work? Or am I missing some settings somewhere so I get notifications on my  iphone screen just like whatsapp and other apps does.

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Re: Gizmo watch notifcations not viewable outside GizmoHUb
vzw_customer_support
Customer Support

I understand how important it is to get notifications for your child. Have you checked your phone to ensure you have notifications enabled for the GizmoHub app? 

 

Go to Settings and select Notifications. Find the GizmoHub app and make sure the notifications are enabled. 

-John

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Re: Gizmo watch notifcations not viewable outside GizmoHUb
nitynity
Member
 

-  Thanks for the response John. Yes my notifications are turned on in my iphone for GizmoHub.

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Re: Gizmo watch notifcations not viewable outside GizmoHUb
vzw_customer_support
Customer Support

I appreciate you checking. I asked because Apple recently had an update and that may have turned off the notifications for the app. 

 

Have you ever received notifications when your son sends you a text? 

-John

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Re: Gizmo watch notifcations not viewable outside GizmoHUb
nitynity
Member

Only through the GizmoHub app and never on the iphone screen.

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Re: Gizmo watch notifcations not viewable outside GizmoHUb
vzw_customer_support
Customer Support

Thanks for clarifying this information for us, nitynity. We sent you a Private Note so we can continue working on this together. 

 

 

-Jason

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