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Gizmohub cannot edit permissions
muraguri
Member

I am unable to add any permissions after adding a new person to the Gizmohub.  The only option is "No Permissions".  I also cannot change the "What does child call this person?" It always reverts to mom even though I am able to change it to buddy and save. After saving when I go back into the contact it has reverted back to "mom"

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Re: Gizmohub cannot edit permissions
vzw_customer_support
Customer Support

That certainly is a big problem with the new contact added, and we can certainly help look into it with you. Are you able to make changes to the other contacts in the app still?

ZakC_VZW

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Re: Gizmohub cannot edit permissions
muraguri
Member

Yes. I can make changes to any previous contacts. 

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Re: Gizmohub cannot edit permissions
vzw_customer_support
Customer Support

We appreciate the clarification. Does this only happen with one contact? CourtneyM_VZW

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Re: Gizmohub cannot edit permissions
muraguri
Member

No it is happening with all new contacts 

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Re: Gizmohub cannot edit permissions
vzw_customer_support
Customer Support

Thank you for the reply, Muraguri. Have you been able to uninstall and re-install the GizmoHub from the device and retry to edit the permissions? 

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Re: Gizmohub cannot edit permissions
muraguri
Member

Yes I did. Still no change 

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Re: Gizmohub cannot edit permissions
muraguri
Member

Yes I am. 

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Re: Gizmohub cannot edit permissions
vzw_customer_support
Customer Support

Thank you for the additional information muraguri. We certainly want to make sure we can get this working for you. Are you able to provide the version number of the Gizmo Hub application that is installed on your phone?

 

CandiceH_VZW

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Re: Gizmohub cannot edit permissions
muraguri
Member

The App Version Number is: 3.9.3 Build 122

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