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Help! Can't install GizmoHub on my phone!

Hi all,

I had GizmoHub installed on a Samsung Galaxy S4 and and it worked well. The phone was lost and I got a replaced Samsung S4. When I tried to install GizmoHub on the new phone, It shows:

" SECURITY CODE NEEDED. It looks like you have already used the phone number to connect to this gizmo. For your protection, we sent you a text message and an app notification with a security code to make sure it's you. Once you enter the code on this phone, the GizmoHub app will stop working on your other device "

However I DID NOT get any text message!! I tried many times and no text message at all. Phone is working well and I can get text messages from other people. Can anyone help me on this? Gizmo is a nice device for my daughter and I want to continue using it.


Labels (1)
Re: Help! Can't install GizmoHub on my phone!

I have read elsewhere that you need to make sure the short code texting option is not blocked on your device; however, my device (LG G4 from Sprint) has that unblocked and I still don't receive the code