I pre-ordered the Airpods Pro earlier today as a "guest" when I didnt have my account info handy but completely messed up the address to where it will be undeliverable. I have been trying to contact customer support but can't seem to get through.
Is there a way to cancel this order without having to go through the pain of being charged and sending the item to possibly the wrong address?
I'm so sorry to learn about your order, and for any inconvenience in canceling it. I'm eager to assist you with a resolution today. Because you were online as a guest, I recommend you contact our Internet Order Support team directly at 866-338-7390. Their hours are:
Monday-Friday 5AM-7PM Pacific Time
Saturday 5AM-2PM Pacific Time