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Need to return merchandise
barryy
Member

I need to return two cables that did not fit the phone that the Verizon person who sold me the cables said they would fit.  I had to wait until I could go to a local Verizon store to find the correct cable.  Now the two I purchased are about 2 weeks since purchase but I need to replace them with the correct cable.  There seems no way to find a real person I can speak with about this.

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Re: Need to return merchandise
vzw_customer_support
Customer Support

We understand the importance of being able to return accessories that are not compatible with your device barryy. We will definitely do everything we can to help. Where were the accessories purchased from? What was the exact date of your purchase? You can get full details on the return policy for purchases made directly through us here https://www.verizon.com/support/return-policy/

 

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