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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Return/Exhange Phone Charger Without Receipt
MayanRyan
Member

Hi,

 

I bought a Verizon car charger for my iPhone 13 at a local store.  I declined a receipt, don’t know why. I used the charger on the way home.  I got home and before bed put it in my wall charger. The next morning it was dead and wouldn’t charge. I brought it to the store and they simply did a soft reset and it came on. I wonder if it was using the car charger that made that happen. Can I return or exchange the charger without a receipt?

Thanks

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Re: Return/Exhange Phone Charger Without Receipt
vzw_customer_support
Customer Support

Thank you for taking the time to reach out! If the charger was purchased at a store, then you will need to visit that store to discuss a return. Some of our stores do have their own return policy. Please let us know if this information helps!

*Ellisandra

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Re: Return/Exhange Phone Charger Without Receipt
MayanRyan
Member

Is there no way to call a store?

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Re: Return/Exhange Phone Charger Without Receipt
vzw_customer_support
Customer Support

Hi, there! We're here to assist. What happens when you try to call a store?

*Anna

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