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Samsung Galaxy 4 Number share Issues
sapayseur
Member

Just got the galaxy watch and have everything set up for number share. I can make make phone calls and send text messages when the Host phone is on, and they show up as the Host phone #. But when Host phone is powered OFF, phone calls show as host number, BUT text messages show as watches phone number. NOW, when we first set up this device and turned the phone off, both phone and text were showing as host phone #. Watch since then stopped sending via numbershare and we reset everything and now have this problem??? Anybody else encounter this issue or have a fix??

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Re: Samsung Galaxy 4 Number share Issues
vzw_customer_support
Customer Support

Hello sapayseur. Let's get that watch functioning properly. Did anything change on the phone? Any updates? What software version is on the device? What make and model watch do you have?-Joe

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Re: Samsung Galaxy 4 Number share Issues
sapayseur
Member

Doesn't matter anymore. I returned the device after every possible level of help, even the Best Buy Geek Squad, failed to resolve the issue. To make matters even more irritating, I had to pay a $50 restocking fee for a device that failed to work correctly and could be not be replaced because the store was out of watches. Excellent protocol. 

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