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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Samsung Galaxy Watch LTE
MScarb
Member

Since being home I haven't used my watch.  I started wearing it again last week and realized it is only giving me notifications when it is connect to my phone via bluetooth.  Before, everything worked. My phone could be off and my number share would work.  When I started using it again, it was like connecting a brand new watch, but what setting am I missing.  I've been paying Verizon for the service all along - none of that changed except me using the watch.

Re: Samsung Galaxy Watch LTE
vzw_customer_support
Customer Support

MScarb, we are sorry to learn that your smart watch isn't working as intended, but we are here to assist you with this today. Can you tell me what troubleshooting steps you have attempted prior to reaching out to us? 

 

KevinM_VZW

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