Solution is here! (I hope) I had this issue with both gizmo 1 and now 2. Bought a new watch, new chargers , cleaning, everything and nothing worked except..... this: ** Tape the charger so it is vertical, hang the watch on it like a clock. The watch Will then charge. ** That is the only way I have gotten this very poor attempt of a kids watch phone to keep working. Other issues included not being able to hang up on a call (emergency be darned) and sensitive screen that calls people on accident constantly. I have no solutions for those. 🙂 good luck! Hope this helps someone at least!