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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
T2000
Rcraig1
Newbie

I just got the T2000 last Thursday September 19, 2019. Connected the device and all the phone says is "Connecting." Is there a specific landline phone that will not work with the device? I have ordered the antenna that should be delivered today. I need some help.

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Re: T2000
vzw_customer_support
Customer Support

Rcraig1, we are sorry to hear that your T2000 is not finding that connection. As we know that having service is imperative we do want to get to the bottom of this. Have you received the antenna since sending this message? When checking the back of the device is anything plugged into the yellow port? Have you attempted to move the location of this device? LorenB_VZW  If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

 
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Re: T2000
Rcraig1
Newbie

I feel so embarrassed, the port on my surge protector that I plug my equipment into, was bad. I tried a new port on the surge protector and the T2000 is connecting with my phone. I am so sorry for bothering you.

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Re: T2000
vzw_customer_support
Customer Support

No apologize needed. Glad that you got it figured out. Any concerns that we can address for you today? - AlbertoR_VZW

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Re: T2000
Rcraig1
Newbie

None at this time. Thanks,

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